Terms and Conditions

Zaskoku & Haupt GbR, Lange Str. 54 - 56, 48683 Ahaus, Germany Version 1.0 · As of 3 August 2026

These terms set out how you use Uptimeify and what you can expect from us. We have kept them as short as we could and as clear as we were able to. If anything stays unclear, write to us.

This is a translation. These Terms are governed by German law and exist in German and English. Where the two versions differ, the German version prevails (Section 22.5). References to German statutes keep their original citation, for example "Sec. 307 BGB", because German law is what applies. BGB is the German Civil Code, UrhG the German Copyright Act, DDG the German Digital Services Act.

Section 1 Scope and contracting parties

1.1 These Terms and Conditions apply to all contracts for the use of the Uptimeify monitoring platform between you and Zaskoku & Haupt GbR, Lange Str. 54 - 56, 48683 Ahaus, Germany (referred to as "we", "us", "Uptimeify").

1.2 Business customers only. Uptimeify is offered exclusively to entrepreneurs within the meaning of Sec. 14 BGB, to legal entities under public law and to special funds under public law. By registering you confirm that you are entering into this contract in the course of your commercial or self-employed professional activity. No contract is formed with consumers within the meaning of Sec. 13 BGB. All prices stated are net prices excluding VAT.

1.3 Order of precedence. In addition to these Terms, the following apply in this order:

1. an individual written agreement made with you
2. the data processing agreement (Section 13)
3. these Terms
4. the service description on uptimeify.io and the technical documentation on docs.uptimeify.io

Where these conflict, the higher ranked document prevails.

1.4 Your own terms. Your own general, purchasing or framework terms do not become part of the contract, even if we are aware of them and do not expressly object. They apply only if we have agreed to them in text form.

Section 2 Definitions

Service is the Uptimeify platform, including the web application, the API, the MCP server, status pages and notification channels.

Monitor is a check you configure against an endpoint, for example a website, an API, a port or a certificate.

Endpoint is the target checked by a monitor, for example deinkunde.com.

Quota is the organisation wide allowance of your chosen plan, in particular the number of monitors, the notification allowance under Section 7.3 and the number of IP addresses.

Sub-account is a separate tenant you create inside your organisation with its own data separation, typically for one of your end customers.

End customer is a customer of yours for whom you use Uptimeify, for example under a maintenance agreement.

Customer content is all data you bring into the Service or have generated there: configurations, endpoint details, contact data, check results, reports, branding assets.

Business hours are the hours stated in Section 4.4.

Section 3 Formation of contract, account and trial

3.1 Registration. You register through our online form. The presentation of the Service on our website is not a binding offer but an invitation to make an offer. The contract is formed when we accept your registration by activating the account or by confirmation in text form.

3.2 Your details. You provide complete and accurate details on registration, in particular company name, address, legal form and VAT identification number, and you keep them current. We may verify your status as an entrepreneur under Section 1.2 and may request evidence where we have reasonable doubt.

3.3 Account security. You protect your credentials and API keys and do not pass them to unauthorised parties. You are responsible for all activity under your account, including that of your staff and of users you invite. As soon as you become aware of unauthorised access or have reasonable grounds to suspect it, you notify us without undue delay at hello@uptimeify.io. We recommend enabling two-factor authentication.

3.4 Trial. We provide a free 14 day trial. The trial is limited to the 25 monitor quota and is not available for other quotas. To register you store a valid payment method. We charge you nothing during the trial. The availability targets under Section 5 do not apply to trial accounts. One trial is provided per organisation.

3.4.1 Conversion to a paid plan. If you do not cancel before the 14 days end, the trial converts automatically into the paid plan with 25 monitors. The first billing period begins on the day after the trial ends, and we collect payment using the stored payment method. If you want to move to a different quota, you can do so at any time during or after the trial in your account settings; Section 10.5 then applies. We point this conversion out clearly at registration and remind you no later than three days before the trial ends, by email to the address on file, stating the plan, the amount and the billing start date.

3.4.2 Cancelling during the trial. You may end the trial at any time up to its last day, without giving reasons and at no cost, directly in your account settings or in text form to hello@uptimeify.io. On cancellation the account is deactivated and no payment obligation arises.

3.4.3 Deletion after cancellation. We delete the customer content of a trial account 30 days after it is deactivated. We notify you by email to the address on file at least seven days before deletion. Until deletion you can still export your customer content.

3.4.4 Preventing abuse. After deletion we retain a minimal record showing that a trial has already been used for your organisation. Details are set out in our privacy policy.

3.5 Contract formation, contract text and input errors. The contract is formed through the following steps: selecting your quota, entering your details in the registration form, reviewing your entries, submitting the registration and our acceptance under Section 3.1. You can correct input errors up to the point of submission by overwriting your entries or cancelling the process, and afterwards through your account settings. We make these Terms and the data processing agreement permanently available to you in your account. The available contract languages are German and English.

Section 4 Scope of the Service

4.1 Uptimeify checks the endpoints you configure at the interval you choose, from several European locations, and notifies you through the channels you set up when an endpoint is unreachable or a threshold is exceeded. The detailed scope follows from your chosen plan, the service description and the documentation.

4.2 What the Service is and is not. Uptimeify is an observation and notification tool. The Service does not prevent outages and does not fix them, and it replaces neither a backup, nor security monitoring, nor your own operational oversight. It is also not a load testing tool.

4.3 Ongoing development. We develop the Service continuously. Features may be added, changed or replaced. Features that are essential to the agreed scope of services are removed only under the procedure in Section 20.

4.4 Support and business hours. We provide support by email at hello@uptimeify.io during our business hours. Business hours for the purposes of these Terms are Monday to Friday, 9 am to 6 pm (CET or CEST), excluding public holidays in North Rhine-Westphalia. We aim to give a first response within one working day. Any response or restoration time beyond this is owed only where we have agreed it individually.

Section 5 Availability

5.1 Platform availability target. We operate the platform with an availability target of 99.5 percent per calendar month. This refers to the reachability of the web application and the API, meaning the layer through which you configure and review the Service. Measurement is based on our system logs. We publish current status and past incidents at https://status.uptimeify.io.

5.2 Check and alerting layer. Checks and alerting run independently of the web application, across several mutually independent European nodes. They continue to operate when the web application is unreachable. No percentage availability target is agreed for this layer. We publish disruptions to the check or alerting layer as incidents at https://status.uptimeify.io, stating the period affected and the extent. Your rights in respect of defects under Section 15 apply to this layer without restriction.

5.3 Not counted are periods in which the Service is unavailable or restricted for any of the following reasons:

• planned maintenance under Section 5.4
• force majeure under Section 6.4
• disruptions at upstream providers and network operators outside our control
• disruptions attributable to your systems, your configuration or use contrary to these Terms
• suspensions under Section 9.4 and pauses under Section 10.6
• beta and preview features under Section 6.5

5.4 Maintenance. We announce planned maintenance that may affect operation of the Service at least 24 hours in advance on the status page at https://status.uptimeify.io, and we carry it out during periods of low load where possible.

5.4.1 Minor deployments. Changes with no effect on the functioning of the Service, in particular minor deployments, are carried out without prior announcement. We carry them out exclusively outside our business hours (Section 4.4).

5.4.2 Security related work. Work required to avert an acute risk to security, integrity or operations may be carried out at any time and without prior announcement where delay is not reasonable. We inform you afterwards without undue delay via the status page.

5.5 No guarantee. The availability target in Section 5.1 and the description in Section 5.2 are descriptions of the Service. They are not a guarantee within the meaning of Sec. 276 (1) BGB and not a warranty of quality. Your rights in respect of defects under Section 15 and your claims under Section 16 remain unaffected.

Section 6 Operating framework

6.1 Processing locations. We operate the Service in data centres within the European Union. We list the subprocessors used and their locations at https://uptimeify.io/subprocessors.

6.2 Check locations. Checks are performed from European locations. We publish the current source IP addresses at https://uptimeify.io/ips.txt so that you can allow them in your firewalls and rate limits. We may change these addresses and will announce changes with reasonable notice through the changelog.

6.3 Infrastructure changes. We may change infrastructure, locations and subprocessors provided the agreed service level and the processing territory under Section 6.1 are maintained. For subprocessors, the procedure in the data processing agreement applies in addition.

6.4 Force majeure. Where events occur outside our control that we could not avert even applying reasonable care, in particular natural disasters, war, official orders, strikes, large scale power or network failures and wide area failures of the internet backbone, we are released from our obligation to perform for the duration of the event and its immediate consequences. We inform you without undue delay. If the event lasts longer than 60 days, either party may terminate the contract with effect from the end of the month.

6.5 Beta and preview features. Features we expressly label as beta, preview, early access or similar are made available for you to try, without an availability target and without warranty. We may change or discontinue them at any time. Do not rely on them in processes where an outage could cause harm to you or your end customers.

Section 7 Quota, usage limits and API

7.1 Organisation wide quota. Your plan includes an organisation wide quota shared across all your sub-accounts. No additional fee applies per end customer or per sub-account. The exact scope follows from your chosen plan.

7.2 Reaching the limit. Once you reach your quota you cannot create further monitors until you remove an existing monitor or increase your quota. We do not suspend running monitors in this situation and we do not invoice unannounced overage.

7.3 Notification allowance. Your plan includes a monthly allowance for chargeable notification channels. SMS and voice calls count against this allowance together. A voice call consumes one unit, exactly as an SMS does.

7.3.1 The allowance expires at the end of each month and is neither carried over nor refunded. Once it is used up, we continue to deliver notifications through your other channels, for example email, Slack, Microsoft Teams or webhook.

7.3.2 SMS and voice calls may not be used for advertising or for any messages other than operational alerting.

7.4 API and fair use. When using the API and the MCP server you observe the rate limits published in the documentation and keep your API keys secure. Beyond the documented limits, the following applies: you do not use the Service in a way that materially impairs the stability of the platform or its use by other customers. Where limits are materially exceeded we may throttle API access. We will inform you beforehand unless an acute risk to operations requires immediate action, and we will look for a solution with you before taking any further measures.

7.5 Check intervals. Very short check intervals create load on the endpoint being checked. You ensure that the interval chosen is appropriate for your endpoint and that the operator of the endpoint agrees to it.

Section 8 Sub-accounts, white label and passing the Service on to your end customers

8.1 Expressly permitted. Within the scope of your plan you may use the Service for your end customers, embed it in your own services, operate it under your own brand, your own domain and your own sender, and give your end customers their own access to their sub-accounts. You may charge your own fee for this, set entirely by you.

8.2 You remain our contracting party. No contractual relationship arises between us and your end customers. You owe us the agreed fee regardless of whether your end customer pays you. You alone are answerable for commitments you give your end customers, in particular availability or response commitments. They do not bind us and create no claims against us.

8.3 What you ensure. You place your end customers under usage rules at least equivalent to the requirements in Section 9, and you are responsible to us for the conduct of your end customers and of the users you set up as if it were your own.

8.4 Limits. Reselling or sublicensing the platform as such to a provider who then offers a monitoring service to third parties is not permitted, nor is any circumvention of the quota by splitting usage across multiple accounts.

8.5 White label assets. You ensure that you hold the rights to all trade marks, logos, domains and texts you use in white label mode. You grant us the simple rights of use required to use them within the Service for the term of the contract.

Section 9 Your obligations and acceptable use

9.1 Authorisation to check. You monitor only endpoints that belong to you or for which you have authorisation to monitor from the party entitled to dispose of them. On request you evidence that authorisation. This is the most important rule in this section: a monitor on deinkunde.com is permitted if deinkunde.com agrees to it.

9.2 Prohibited use. You do not use the Service to

• check endpoints for which you lack the authorisation under Section 9.1
• monitor unlawful content or services, in particular child sexual abuse material, unlicensed gambling or services that facilitate criminal offences
• prepare or carry out denial of service attacks, run load tests or impair the functioning of third party services
• circumvent the security measures of the Service or access restrictions
• reverse engineer, decompile or disassemble the Service, except where permitted by law; Sec. 69e UrhG remains unaffected
• distribute content that infringes third party rights

9.3 Cooperation. You keep the email address stored in your account current and reachable. It is the delivery route for all notices under these Terms (Section 22.4), in particular for billing, change and security notices. You maintain your notification contacts and check after setup that alerts actually reach you. You report disruptions to us with a description we can follow.

9.4 Measures in case of breach. Where Section 9.1 or Section 9.2 is breached, we will as a rule first ask you in text form to remedy it and set you a reasonable deadline. We may suspend individual monitors, individual sub-accounts or the entire account without prior request where there is a serious breach, where there is a material risk to operations, to third parties or to legal compliance, or where we are legally required to do so. We limit any measure to what is necessary, inform you without undue delay and lift the suspension as soon as the reason has ceased to apply. Your payment obligation continues during a suspension you have caused.

9.5 Sanctions and export control. You confirm that neither you nor any person holding a material interest in you or acting on your behalf is named on a sanctions list of the European Union or the United Nations, and that you do not use or pass on the Service in breach of applicable export control and sanctions law. You notify us of any change without undue delay. Where we are required to comply with such rules, we may suspend access and terminate the contract with immediate effect.

Section 10 Prices, billing and payment

10.1 Prices. The prices of your chosen plan apply as in force at the time the contract is formed. All prices are net prices in euro and are subject to VAT at the applicable rate.

10.2 VAT. For customers in other EU member states we invoice under the reverse charge procedure where a valid VAT identification number is provided. You are responsible for giving us a valid number and for notifying us of changes. If a number turns out to be invalid, we may charge the VAT retrospectively.

10.3 Billing cycle. The fee is due in advance for each billing period. The billing period follows from your plan. We provide invoices electronically.

10.4 Payment service providers. We use service providers to process payments. We list the providers used at https://uptimeify.io/subprocessors. Your payment data is processed by the respective provider; we do not store complete card details.

10.5 Changing your quota. You may adjust your quota at any time. Every change takes effect immediately, and we settle the difference pro rata for the remainder of the current billing period: on an increase as an additional charge in our favour, on a reduction as a credit in your favour which we offset against the next invoice.

10.5.1 A reduction is possible only down to the number of your active monitors. If you want to reduce further, remove the monitors concerned first. We do not deactivate running monitors without your action.

10.6 Failed payment and automatic pause. The fee is due in advance (Section 10.3). If a due payment cannot be collected, your subscription is paused automatically until payment has been collected successfully. While paused, monitoring, alerting and status pages are suspended. Your customer content, your configuration and your sub-accounts remain unchanged.

10.6.1 We inform you without undue delay by email to the address stored in your account, state the outstanding amount and retry collection.

10.6.2 Resuming. Once payment has been received we release your quota again without undue delay. Your monitors do not restart automatically. We cannot technically distinguish which monitors you had deactivated yourself before the pause, and therefore we do not switch any monitor on without your action. You reactivate the monitors you want once the quota is released. Until then no checks and no alerting take place. We point this step out in the confirmation email. Your configuration, your sub-accounts and your history remain unchanged.

10.6.3 For the duration of a pause we owe no performance. The suspension of monitoring and alerting during a pause and until you reactivate your monitors under Section 10.6.2 is neither a defect nor an incident within the meaning of Section 5. The billing period is not extended by a pause. Default interest under Sec. 288 (2) BGB and our right to terminate under Section 11.3 remain unaffected. Your right to show us that no loss or a lesser loss has occurred remains unaffected.

10.7 Set-off. You may set off only against claims that are undisputed or have been finally determined by a court. You have a right of retention only in respect of counterclaims arising from the same contractual relationship.

10.8 Price adjustment. We may adjust prices at most once every twelve months to reflect changes in the cost of infrastructure, upstream services, wages, SMS termination, or changes required by law. We announce an adjustment in text form at least eight weeks before it takes effect. If the increase exceeds 5 percent, you may terminate the contract up to the date it takes effect, with effect from that date. We point this right out to you in the announcement. Prices agreed for the duration of a fixed term remain unchanged for that term.

Section 11 Term and termination

11.1 Term. The contract runs for an indefinite period unless a fixed term has been expressly agreed. There is no minimum term.

11.2 Ordinary termination. You may terminate at any time with effect from the end of the current billing period, without notice period and without giving reasons, directly in your account settings or in text form to hello@uptimeify.io. Section 3.4.2 applies to ending the trial. You continue to use the Service until the end of the period paid for. We may terminate on three months' notice to the end of a month.

11.3 Termination for cause. The right of either party to terminate for cause remains unaffected. Cause exists for us in particular in the case of a serious breach of Section 9, or a breach continued after warning, and where payment is more than 30 days overdue despite a reminder.

11.4 Switching to another provider. In addition to Section 11.2, you may end the contract at any time in order to switch to another provider or to your own infrastructure. The maximum notice period is two months. Section 12 governs the process.

11.5 Form. Termination requires text form under Sec. 126b BGB. Using the cancellation function in your account is sufficient.

Section 12 Data export, switching providers and deletion

12.1 Export at any time. You can export your customer content yourself throughout the term of the contract, through the web interface and through the API, in a structured, commonly used and machine readable format (CSV and JSON). We do not charge separately for this.

12.2 Switching process. If you terminate under Section 11.4, a transition period of 30 calendar days begins when the termination takes effect. During this period the Service remains usable on the existing terms, and we support you to a reasonable extent in exporting your customer content and your configuration. Where the switch cannot be completed within 30 days for technical reasons, we extend the transition period by a reasonable amount; you may request an extension of up to six months. The contract ends when the transition period expires.

12.2.1 Fees during the transition period. Where the Service continues to run during the transition period, you continue to pay the fee for your plan, pro rata for the duration of the transition period. Alternatively you may tell us in text form at any time that checks and alerting should stop immediately. From that point the payment obligation ends and we keep your customer content available solely for export for the remainder of the transition period. We never charge for the export itself (Section 12.3).

12.3 No switching charges. We do not charge you for switching, for data export, for our support with it, or for ending the contract. The only amount owed is the fee for actual use of the Service under Section 12.2.1.

12.4 Retrieval period after the contract ends. After the contract ends we keep your customer content available for retrieval for 30 days and deactivate checks and alerting during that time. We then delete it from our production systems. In backup copies it is overwritten in the course of rotation no later than a further 90 days afterwards.

12.5 Exceptions. Excluded from deletion is data we are required to retain under statutory retention obligations, in particular invoicing and accounting data, as well as aggregated operational statistics with no connection to you or your end customers.

12.6 Early deletion. At your express request in text form we delete earlier. The loss of the data is then at your risk.

Section 13 Data protection and processing on your behalf

13.1 Roles. Where we process personal data on your behalf in providing the Service, you are the controller and we are the processor within the meaning of Art. 4 no. 8 and Art. 28 GDPR. Where you use the Service for your end customers and your end customer is the controller, we act as a sub-processor; in that case you ensure that you are authorised to engage sub-processors.

13.2 Data processing agreement. The data processing agreement as amended from time to time forms part of this contract and takes effect on formation of the contract without any further declaration. It takes precedence over these Terms on data protection matters. You will find it after signing in, in your dashboard under "Resources". Before the contract is formed we will provide it to you in text form on request to hello@uptimeify.io.

13.3 Subprocessors. We publish the subprocessors used and their processing locations at https://uptimeify.io/subprocessors. We announce changes with reasonable notice; your right to object is governed by the data processing agreement.

13.4 Your responsibility for content. You decide what data you bring into the Service. You ensure that you are entitled to do so, in particular in respect of contact data of your staff and your end customers and of credentials you store in check configurations. Do not bring special categories of personal data within the meaning of Art. 9 GDPR into the Service.

13.5 Processing for our own purposes. Where we process data for our own purposes, for example contract administration, billing, security and operational statistics, we act as controller. Details are set out in our privacy policy.

Section 14 Rights in content and rights of use

14.1 Your content stays yours. All rights in the customer content remain with you or with your end customers. You grant us a simple right, limited to the term of the contract and to the purpose of providing the Service, to store, process, reproduce and display the customer content to you. That right ends on deletion under Section 12. We do not use it for any other purpose, in particular not for training AI models.

14.2 Our rights. The Service, the software, the interfaces, the documentation, the Uptimeify brand and all rights in them belong to us or to our licensors. For the term of the contract you receive a simple, non-exclusive, non-transferable right to use the Service within the agreed scope, including use for your end customers under Section 8. You receive no rights beyond this.

14.3 Feedback. Where you send us suggestions for improvement, we may implement them without payment and without attribution. We acquire no rights in your own products as a result.

14.4 Use as a reference. We name you and use your logo as a reference only with your prior consent in text form. You may withdraw that consent at any time with effect for the future.

Section 15 Defects

15.1 The Service is provided for use for a period of time. The statutory provisions on leases apply unless these Terms provide otherwise.

15.2 Reporting. You notify us of defects in text form without undue delay after discovering them, describing them so that we can follow them. We remedy defects within a reasonable time.

15.3 Reduction. A reduction of the fee requires that you have reported the defect and that we have not remedied it within a reasonable period. Set-off against reduction claims is governed by Section 10.7.

15.4 No strict liability for defects existing at the outset. Our liability under Sec. 536a (1) BGB for defects already present when the contract was formed is excluded to the extent it does not require fault. Section 16.1 remains unaffected.

15.5 Not a defect is any impairment attributable to one of the circumstances listed in Section 5.3, to your configuration, to your systems or to use contrary to these Terms.

Section 16 Liability

16.1 Unlimited liability. We are liable without limitation

• for intent and gross negligence
• for injury to life, body or health
• for fraudulent concealment of a defect
• to the extent we have given a guarantee
• under the German Product Liability Act
• to the extent liability under the General Data Protection Regulation is mandatory

16.2 Simple negligence. In cases of simple negligence we are liable only for breach of an obligation whose fulfilment is of particular importance for achieving the purpose of the contract. In that case our liability is limited to the loss typical for this type of contract and foreseeable at the time.

16.3 Exclusion otherwise. Any further liability is excluded. In particular, in cases of simple negligence we are not liable for lost profit, for savings not realised, for third party claims against you or for indirect loss.

16.4 Cap. In the cases covered by Section 16.2 our liability is capped at 10,000 euro per incident and at 20,000 euro in aggregate for all incidents within a contract year. Where the net fee you paid in the contract year concerned is higher than the respective amount, that higher amount applies.

16.5 Monitoring in nature. Uptimeify observes and notifies. The Service does not prevent outages (Section 4.2). For loss arising because a disruption occurs on your systems or on the systems of your end customers and is not detected, is detected late or is reported late, we are liable only on the standards set out in Sections 16.1 and 16.2. This applies in particular to contractual penalties, credits or availability commitments you have given to your end customers (Section 8.2).

16.6 False alerts and delivery. Delivery of notifications depends on third party networks and services, in particular email providers, messaging platforms and mobile networks. We are not liable for delays and failures within those networks.

16.7 Not your only safeguard. You do not rely on Uptimeify alone where an outage could cause significant loss to you or your end customers, but keep suitable arrangements of your own in place. To the extent a loss results from your failure to do so, our liability is reduced accordingly.

16.8 Loss of data. In the case of loss of data we are liable, within the scope of Sections 16.1 and 16.2, only for the effort that would have been required for recovery had data been backed up properly and regularly.

16.9 Staff and agents. The provisions of this Section also apply to the personal liability of our partners, staff and agents.

16.10 Limitation period. Claims in the cases covered by Section 16.2 become time-barred twelve months after you become aware of them. The statutory limitation periods in the cases covered by Section 16.1 remain unaffected.

Section 17 Indemnity

17.1 Where a third party brings a claim against us because you have culpably breached Section 9.1, Section 9.2, Section 8.5 or Section 13.4, you indemnify us against those claims and bear the reasonable costs of legal defence.

17.2 We inform you of the claim without undue delay, give you the opportunity to comment and to take over the defence, and make no admission without your consent. Where we breach these obligations, the indemnity falls away to the extent you suffer a disadvantage as a result.

17.3 The indemnity falls away to the extent the claim is based on circumstances for which we are responsible.

Section 18 Confidentiality

18.1 Each party treats the other party's confidential information as confidential, uses it only to perform the contract and discloses it only to those staff, advisers and subprocessors who need to know it and who are under equivalent obligations.

18.2 Confidential information includes in particular customer content, credentials, pricing terms from individual agreements, security information and unpublished product information.

18.3 Information is not confidential where it is publicly known or becomes publicly known without breach of this obligation, where a party already lawfully knew it, or where it was developed independently. Statutory and official disclosure obligations remain unaffected; the party subject to them informs the other party beforehand where permitted.

18.4 This obligation continues for three years after the contract ends.

Section 19 Security and security incidents

19.1 We operate the Service in line with the state of the art and maintain appropriate technical and organisational measures. Details are governed by the data processing agreement.

19.2 Where we become aware of a security vulnerability or a security incident affecting your customer content, we inform you without undue delay, describe the circumstances as precisely as possible at that point and state the measures taken.

19.3 If you find a security vulnerability in the Service, report it to us at hello@uptimeify.io before publishing it. Do not exploit it beyond what is necessary to demonstrate it, and do not access other customers' data.

Section 20 Changes to these Terms and to the Service

20.1 When we may make changes. We may change these Terms and the service description where there is an objective reason. Objective reasons are:

• changes in legislation, in case law of the higher courts or in official requirements
• changes in the scope of services through new or further developed features
• technical requirements, in particular security, stability and changes of upstream providers
• closing gaps in the terms that become apparent in operation

20.2 What we may not change. Changes that materially shift the balance between performance and payment to your disadvantage cannot be made by this route. Price changes are governed exclusively by Section 10.8.

20.3 Procedure. We announce a change in text form at least six weeks before it takes effect, make the amended terms available in full, mark the changes and point out your right to object and the consequence of objecting.

20.4 Objection. You may object to the change in text form up to the day it takes effect. If you object, the previous terms continue to apply to you until the end of the current billing period, and the contract ends at that point. If you do not object, the amended terms apply from the date announced. We point this consequence out expressly in the announcement.

20.5 Previous versions. We keep earlier versions of these Terms available with version number and date.

Section 21 Transfer of the contract

21.1 We may transfer the rights and obligations under this contract to an affiliated company or to a legal successor, in particular in the course of a change of legal form or a corporate reorganisation. We announce the transfer in text form at least four weeks beforehand. In that case you may terminate the contract up to the date the transfer takes effect, with effect from that date.

21.2 You may transfer the contract with our consent in text form. We withhold consent only for objective reasons. Use for end customers under Section 8 is not a transfer and does not require consent.

Section 22 Final provisions

22.1 Governing law. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

22.2 Place of jurisdiction. The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Ahaus, Germany. Our right to bring proceedings at your general place of jurisdiction remains unaffected.

22.3 Consumer dispute resolution. Under Section 1.2 the Service is not directed at consumers. Independently of that, we do not participate in dispute resolution proceedings before a consumer arbitration board and are not obliged to do so.

22.4 Text form. Declarations under this contract require at least text form under Sec. 126b BGB. Email is sufficient. Where these Terms require an announcement "in text form", a message to the email address stored in your account is sufficient.

22.5 Language versions. These Terms exist in German and English. In the event of discrepancies, the German version prevails.

22.6 Severability. If any provision of these Terms is invalid or unenforceable, the validity of the remaining provisions is unaffected. The statutory rule takes the place of the invalid provision.

22.7 No implied variation. Where you receive a service beyond the agreed scope, or where we tolerate use contrary to these Terms, this constitutes neither a waiver nor a variation of the contract.

Section 23 Contact

Zaskoku & Haupt GbR Lange Str. 54 - 56 48683 Ahaus Germany

Represented by Florian Zaskoku and Pascal Haupt Phone: +49 2568 900 9000 Email: hello@uptimeify.io VAT identification number: DE457043076

Contact form: https://uptimeify.io/contact

Version 1.0 · As of 3 August 2026 · Previous versions: https://uptimeify.io/terms/archive