Subprocessors

Hosting of our application, databases, object storage, error tracking (self-hosted), and monitoring infrastructure.

Server infrastructure for monitoring check locations and backups.

Hosting for monitoring check nodes, Redis queues (job queues) and databases.

Hosting for monitoring check nodes, Redis queues (job queues) and databases.

Server infrastructure for monitoring check nodes.

Fallback DNS resolver for resolving monitored target hostnames: used only when our own primary resolvers are saturated. Unfiltered EU public resolver (DNS4EU initiative); no content filtering.

Fallback DNS resolver for resolving monitored target hostnames: used only when our own primary resolvers are saturated. German operator; unfiltered public resolver, no content filtering and no query logging.

Delivery of static website assets via an EU-based content delivery network.

Transactional email delivery (alert notifications, reports, and account emails) and inbound processing of alert-forwarding emails for the email alert-source integration (e.g. a customer forwarding a monitoring tool's alert email to their Uptimeify ingest address).

Primary provider for SMS and voice alert notifications. Receives the recipient's phone number and the notification content.

Secondary provider for SMS and voice alert notifications — used only when our primary provider (seven.io) cannot deliver. Receives the recipient's phone number and the notification content.

Payment processing for subscriptions. Processes billing data only, no monitoring data.

Consent-based analytics on our public website. Only active after explicit cookie consent, never inside the monitoring application.

Real user monitoring (RUM): collects performance and page-load telemetry from visitors of the Uptimeify web application to measure and improve front-end performance.

Cookie-free B2B company identification on our public website. The IP address is matched against a company database to reveal which companies visit the site, for sales and marketing, and is then truncated or discarded. No cookies are set and no information on your device is accessed. It runs on our legitimate interest and you can object at any time. Never inside the monitoring application.

Source code hosting, version control, and CI/CD pipelines.

"Managed GitHub Actions runners for our CI/CD pipelines. Processes source code and build secrets, no monitoring data. We contract with Ubicloud B.V. (NL); parent Ubicloud, Inc. is US-based: covered by SCCs."

Financial administration, accounting, and invoicing.

Email hosting for employee and shared mailboxes. Support inquiries sent to us by email are processed here.

Business telephony (SIP trunk and cloud PBX) for our company phone line. Processes call metadata and voice content of inbound and outbound calls; no monitoring data.