Maintenance

Maintenance windows allow you to plan work (deployments, updates, migrations) without triggering noisy alerts.

During an active maintenance window, a service is treated as in maintenance and can be shown as such on public status pages.

Create a maintenance window

Go to Maintenance Windows and create a new window.

You can configure:

• Target (exactly one)
  • Website
  • Service monitor (ICMP / SMTP / SSH / FTP / IMAP-POP)
• Name and optional description
• Start and end time
• Active toggle (lets you disable a window without deleting it)

One-time vs recurring

Maintenance windows can be:

• One-time (default)
• Recurring

Recurring windows support a recurrence pattern (stored as JSON), for example:

• daily
• weekly (with days of week)
• monthly (with day of month)

Status on public status pages

If a customer has a status page:

• A service with active maintenance (and no open incidents) is shown as Maintenance.
• Maintenance windows can also appear in Recent History (depending on the status page settings).

Note: If there is an open incident during a maintenance window, the service is shown as Degraded.

Troubleshooting

Window does not show as “active”

• Verify Active is enabled.
• Confirm current time is between start/end.
• Ensure start/end times are correct for your timezone.